Privacy Policy
Raintree Panels LLP — Website: www.raintreeplywood.com
Effective Date: 1st September 2026 | Last Updated: 1st September 2026
Raintree Panels LLP (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal data you share with us through www.raintreeplywood.com (“Website”). This Privacy Policy explains what data we collect, why, how it’s used, and your rights, in line with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”).
1. Personal Data We Collect
Through enquiry, quote-request, callback, and newsletter forms, we may collect: your name, phone number, email address, company/project name, city, and the message/requirements you submit. We also automatically collect limited technical data via cookies and analytics tools (e.g. IP address, browser type, pages visited, time on site).
2. Why We Collect It (Purpose)
To respond to your enquiry or quote request and connect you with the relevant sales representative or dealer; To send you requested product information, catalogues, or price lists; To improve the Website’s content, performance, and user experience; To send occasional marketing communications, only where you have opted in (you may unsubscribe at any time); To comply with legal or regulatory obligations.3. Legal Basis / Consent
We collect and process your personal data based on your consent, given when you voluntarily submit a form on the Website. You may withdraw consent at any time by contacting us (see Section 9); this will not affect the lawfulness of processing carried out before withdrawal.
4. How We Share Your Data
We do not sell your personal data. We may share it only with
Our authorised dealers/distributors in your region, so they can follow up on your enquiry:
Service providers who help us operate the Website (e.g. hosting, CRM, email/SMS delivery, analytics), bound by confidentiality obligations;
Authorities, where required by law or a valid legal process.
5. Cookies & Tracking
The Website uses cookies and similar technologies to remember preferences, understand site usage, and improve performance. You can control or disable cookies through your browser settings; note that some Website features may not function properly if cookies are disabled.6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes listed above, or as required by applicable law, after which it is securely deleted or anonymised.
7. Data Security
]We implement reasonable technical and organisational security measures (e.g. restricted access, secure storage) to protect your data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Under the DPDP Act, 2023, you have the right to:
Access the personal data we hold about you;
Request correction or updating of inaccurate/incomplete data;
Request erasure of your data (where it’s no longer needed for the purpose collected);
Withdraw consent at any time;
Nominate another individual to exercise these rights on your behalf in the event of death or incapacity;
Raise a grievance regarding how your data is handled.
9. Contact for Data Requests
Email: info@raintreeplywood.com | Phone: +91 773 773 6161
10. Children’s Data
The Website is not intended for individuals under 18 years of age, and we do not knowingly collect personal data from minors.
11. Third-Party Links
This Website may link to third-party sites (e.g. dealer pages, social media). We are not responsible for the privacy practices of those third parties; please review their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be reflected by an updated “Last Updated” date at the top of this page.
13. Governing Law
This Privacy Policy is governed by the laws of India, and any disputes are subject to the exclusive jurisdiction of the courts at Hyderabad, Telangana, India